Quality Analyst - Penang

Teleperformance

📍 George Town, Penang, Malaysia 💼 Full-time 🕒 Posted February 26, 2026

Apply Now Similar Jobs

Job Description

 Qualifications 
Main Requirements:
Bachelor’s degree or equivalent diploma in any discipline
Candidate must be able to work on rotational shift (3 shift / 5 working days)
Minimum 1 years’ experienceas QA in call center
Must be proficiency in English & Cantonese in terms of written, reading and speaking
Able to start work immediately is preferred.
 Responsibilities 
Key Responsibilities:
Conduct root cause and other data analysis
Conduct QA evaluations per client requirements and provides QA progress reports to team lead
Act as escalation point of contact for process questions, issues and resolution
Act as Subject Matter Expert (SME) for QA evaluations
Participate as project team member in problem prevention and continuous improvement projects

Ready to Apply?

Submit your application today and join our talented team at Teleperformance.

Submit Application

Job Details

Location George Town, Penang
Job Type Full-time
Category Business Operations Specialists
Posted Date February 26, 2026
Application Deadline April 07, 2026