Quality Analyst

CHANDIGARH UNIVERSITY
📍 Kharar, Punjab, India 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Job Title: Quality Analyst Manager – Call Center (Telesales)

Organization: Chandigarh University

Location: Gharuan, Mohali, Punjab

Employment Type: Full-Time | Permanent

Work Mode: On-site

Shift: Day Shift (9.30 to 5.30)

Salary: hike on last


Role Overview

We are looking for an experienced and performance-driven Quality Analyst Manager to lead the quality function for telesales operations. The role involves managing a team of Quality Analysts, ensuring adherence to quality standards, and driving continuous improvement through structured audits, feedback, and coaching. The ideal candidate should have strong leadership skills and a data-driven approach to quality management.


Key Responsibilities

1. Quality Management & Call Auditing

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Job Details

  • Location Kharar, Punjab
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026