Pursuit Hospitality QA Specialist Position (Banff)

Join Pursuit as a Hospitality Quality Assurance Specialist, focusing on elevating guest experiences in iconic locations. This full‑time role nurtures service excellence through QA initiatives. We're seeking a energetic individual with 4-6+ years of hospitality quality assurance experience.

Key Responsibilities

• Conduct QA audits across multiple hospitality segments
• Evaluate and ensure compliance with guest experience standards
• Identify service improvement opportunities and root causes
• Transform QA data into actionable insights for leadership
• Develop a strategic QA audit roadmap that aligns with priorities

Requirements

• 4-6+ years in hospitality operations or QA
• Experience in complex, multi-site environments
• Strong analytical skills to translate data into actions
• Ability to drive improvements without direct authority
• Flexibility and ability to travel international...

Ready to Apply?

Submit your application today and join our talented team at Pursuitcollection.