Project Owner / Service Delivery Operations Lead

Designation-Project Owner / Service Delivery Operations Lead

(Managed Operations | Client-Facing Delivery Ownership, Production Control, SLA, Quality, Risk, and Team Leadership)

Role Positioning

This is not a coordinator role. ARDEM is hiring a client-facing service delivery owner who can run managed client workflows with daily production control, proactive communication, visible governance, team leadership, SLA/TAT discipline, risk management, and continuous improvement.

ARDEM is seeking a Project Owner / Service Delivery Operations Lead to own the daily execution and client-facing delivery management of assigned managed operations workflows.

The right candidate has experience leading production teams, controlling queues and backlogs, managing SLA/TAT performance, communicating directly with clients, identifying risk early, and improving how work gets done. This person should create confiden...

Ready to Apply?

Submit your application today and join our talented team at ARDEM Data Services.