Program Manager II, Easy Ship

Description
Note: This role is part of the rekindle program. For more details on rekindle program, please visit https://www.amazon.jobs/en/landing_pages/rekindle

- Own the Program(s) end to end, define and achieve KPIs; Drive performance improvement initiatives.
- Develop and monitor program metrics to identify potential issues in last mile deliveries.
- Identify patterns of defects that will help us build initiatives to reduce defects at scale.
- Ability to pull data and perform deep-dives and root-cause analysis as needed.
- Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers.
- Excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews.
- Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time.
- Work within various time constrain...

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