Program Manager II, Customer Experience Operations, Google Store

Program Manager II, Customer Experience Operations, Google Store

_corporate_fare_ Google _place_ Mountain View, CA, USA

**Mid**

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

**Minimum qualifications:**

+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in program or project management.
+ Experience developing and presenting data-driven recommendations.
+ Experience working on datasets to identify trends and insights.

**Preferred qualifications:**

+ 2 years of experience managing cross-functional or cross-team projects.
+ Experience managing customer feedback programs, including survey administration, issue triaging, and maturing reporting/dashboards.
+ Track record of process engineering and utilizing data-driven insights to drive operational improvements.
+ Familiarity with Co...

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