Program Manager

About Keka

Keka is a SaaS HRMS platform, helping companies manage the entire employee lifecycle efficiently – hiring, onboarding, time & attendance, payroll, performance, and learning in one integrated system. We have been in the market for 10+ years and currently serve around ten thousand clients in India, US and GCC.

About the Role

We are seeking a high-impact Program Manager – Customer Excellence to serve as a strategic partner to the Head of Customer Experience. The role will drive key transformation initiatives, executive governance, and cross-functional programs that improve customer outcomes, operational effectiveness, and business performance.

This position requires a blend of strategic thinking, structured execution, stakeholder management, and business acumen. The successful candidate will work across Customer Success, Support, Product, Sales, Marketing, and Operations teams to ensure organizational priorities are effectively planned,...

Ready to Apply?

Submit your application today and join our talented team at Keka Hire.