Job Description
Drive operational success with 360insights as a Program Manager for Customer Success in Whitby, Ontario. Ensure high client satisfaction, oversee program metrics, and deliver insightful reporting focused on performance.
This role is pivotal for maintaining strong client relationships and ensuring that program goals are met consistently. With experience in Client Services and Program Management, you will utilize data and insights to improve client engagement and operational efficiency. Your leadership will guide both client success and strategic initiatives.
Key Responsibilities:
• Create and track client operational requests through resolution
• Facilitate regular meetings and performance discussions
• Collaborate with internal teams to enhance client programs
• Develop and manage training documentation for clients
• Report on program metrics and SLAs for stakeholder insights
Requirements:
• 3-5 years in Client ...
This role is pivotal for maintaining strong client relationships and ensuring that program goals are met consistently. With experience in Client Services and Program Management, you will utilize data and insights to improve client engagement and operational efficiency. Your leadership will guide both client success and strategic initiatives.
Key Responsibilities:
• Create and track client operational requests through resolution
• Facilitate regular meetings and performance discussions
• Collaborate with internal teams to enhance client programs
• Develop and manage training documentation for clients
• Report on program metrics and SLAs for stakeholder insights
Requirements:
• 3-5 years in Client ...
Ready to Apply?
Submit your application today and join our talented team at 360insights (Canada) Ltd..
Submit ApplicationJob Details
- Location whitby, durham region
- Job Type Full-time
- Category Management & Operations
- Posted Date June 08, 2026
- Application Deadline July 18, 2026