Production Support Engineer

This is a production support-focused role for a UK-based client, responsible for maintaining and supporting a large-scale Oracle Endeca search platform across multiple eCommerce websites. Key responsibilities include:

• Manage and support a multi-site Oracle Endeca on-premise environment with dedicated Endeca applications and MDEX engines for each website.

• Administer, monitor, and optimize Endeca MDEX engines, DGraphs, Forge pipelines, and search/navigation configurations.

• Design, maintain, and troubleshoot Endeca Forge-based data ingestion pipelines and custom ETL processes sourcing data from flat files.

• Support and enhance Endeca Assembler API integrations consumed by Classic ASP storefront applications.

• Analyze and resolve search relevance, navigation, faceting, and product discovery issues across multiple websites.

• Monitor and tune Endeca query performance, index performance, and system resource utilization to ensure optimal cu...

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