Production Support Engineer

Apex Systems
📍 Chicago, Illinois, United States 💼 Contract 🕒 Posted June 07, 2026

Job Description

Job#: 3035256

Job Description:

Production Support Engineer

Location: Chicago, Illinois (Onsite)

Employment Type: Contract

Duration: 12 Months

Role Overview

We are seeking a Production Support Engineer to join our team. This role is responsible for responding to and resolving business queries within the Market Risk space. The ideal candidate will manage user queries, handle feed and batch support items, and perform incident management to ensure timely resolutions and system stability.

Key Responsibilities
  • Respond to and resolve business queries for the Market Risk space.
  • Manage the user query mailbox, ensuring timely and appropriate responses.
  • Resolve feed and batch support items, including alert management and monitoring.
  • Utilize framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.
  • Conduct incident management, providing user notification...
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    Job Details

    • Location Chicago, Illinois
    • Job Type Contract
    • Category Engineers
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026