Production Support Analyst

Planisware
📍 tunis, tunis, Tunisia 💼 Full-time 🕒 Posted February 26, 2026

Job Description

What you’ll do

As a Production Support Analyst , you will be responsible for providing support to our clients through the courteous, efficient, and accurate processing of client issues and requests in a timely and professional manner.

  • Represent the Production Support team on company-wide project teams.

  • Monitor environments' availability using monitoring platforms (Nagios)

  • Perform production support activities that involve the assignment of issues and issue analysis and resolution, guided by predefined procedures.

  • VM Creation and environment restoration using automated tools.

  • Raise production support issues to the project team.

  • Incidents escalation and reporting to the SaaS team
  • What is expected from you

  • License diploma or master's degree in information technology

  • Basic database skills, preferably in PostgreSQL

  • Expe...
  • Ready to Apply?

    Submit your application today and join our talented team at Planisware.

    Submit Application

    Job Details

    • Location tunis, tunis
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 26, 2026
    • Application Deadline April 07, 2026