Product Support Specialist

**Our client, a leading manufacturer of commercial snow and ice control equipment, is seeking a Product Support Specialist to join their team.** As a Product Support Specialist, you will be part of the Technical Service team supporting dealers, distributors, and end users through technical troubleshooting, warranty administration, and product support activities. The ideal candidate will have strong mechanical aptitude, excellent communication skills, and a customer-focused approach that aligns successfully with the organization's commitment to service excellence.

**Job Title:** Product Support Specialist

**Location:** Milwaukee, WI

**Pay Range:** $50,000 - $77,500

**Shift:** 1st Shift

**What's the Job?**

+ Provide technical support by responding to customer inquiries via phone, email, and written correspondence regarding products, troubleshooting, and warranty concerns.
+ Process warranty and RMA claims, including customer c...

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