Product Owner, Premium Lounge Operations

Being part of Air Canada means joining an iconic Canadian symbol ranked the best Airline in North America. Join our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada’s guiding brand principles – Flight Path – put the customer at the centre of everything we do.

We are seeking a dynamic and proficient Global Lounge Operations Manager. This pivotal role reports directly to the Senior Manager of Premium Product and is responsible for the day‑to‑day operational excellence of six Maple Leaf Lounges at Toronto Pearson International Airport (YYZ) plus other regional lounges.

Responsibilities

• Serve as the day‑to‑day operational lead for six YYZ lounges, maintaining an active four‑day‑per‑week on‑site presence to oversee service standards and guest experience.
• Act as the first point of escalation for operational issues, resolving challenges quickly and decisively in a live airport environment.
• Spearhea...

Ready to Apply?

Submit your application today and join our talented team at Air Canada.