Product Operations Process Specialist at TELUS

Drive innovation in product operations as a Process Specialist at TELUS. Empower teams with standardized workflows and hands-on coaching for successful product delivery.
As the Product Operations Process Specialist, you'll lead the integration of abstract processes into clear workflows that enhance team performance. Your role emphasizes not just documentation, but active coaching, ensuring teams fully grasp the new operating model and its benefits. Collaborate with product leaders and engineering teams to overcome challenges and streamline workflows effectively.
Key Responsibilities:
• Design the end-to-end product lifecycle for efficiency
• Maintain the centralized Product Taxonomy governance structure
• Implement practical solutions using Jira and Confluence
• Create comprehensive documentation and playbooks
• Coach teams to correct workflow anti-patterns
Requirements:
• 5+ years in a product-driven organization
• Strong stakeholder management and commun...

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