Product Operations Associate

We’re looking for a proactive and customer-focused Customer Success Associate to join our growing team at Workwell Outsourcing. Working closely with the Product Operations Manager, you'll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training, and helping customers get the most from our evolving technology platforms. This is a hybrid role based in Camberley and offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement.

What You’ll Be Doing

• Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses.
• Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required.
• Maintaining up-to-date user guides and help documentation for our Evertime system, ensuring both clients and internal st...

Ready to Apply?

Submit your application today and join our talented team at Workwell Global.