Product Operations Analyst at Moove

Confidential

📍 Ghana, Ghana, Ghana 💼 Full-Time 🕒 Posted June 29, 2026

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Job Description

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
About The Role
Offer Level 2 customer support to market customer success teams on technical or product issues that cannot be handled and closed on first contact by customer success teams- Bridge between product, data, and technical teams.

What You’ll Be Doing

App customer acquisition and scale up (grow App customer numbers in the market).

Retention of customers using the application (manage churn)

Run customer feedback and NPS surveys for the app and future Fintech products, and give recommendations to product managers on feature improvements...

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Job Details

Location Ghana, Ghana
Job Type Full-Time
Category Business Operations Specialists
Posted Date June 29, 2026
Application Deadline August 08, 2026