Product Manager - Return & Refund, Regional Operations

As a Product Manager for Return and Refund, you will be developing a deep understanding of the eCommerce post-purchase flow. You will be involved in the development of innovative solutions to provide a seamless journey for our buyers and sellers, such as designing new after-sales solutions for our buyers, using advanced AI-driven product solutions to establish an efficient and fair judgment process, etc. Your work will directly impact the buyer & seller experience, as well as the operational costs and efficiency involved in the Return and Refund processes.

Job Description:

• Understand business direction and goals, align priorities and requirements with business teams and local markets
• Identify user pain points, conduct competitor analysis and identify current gaps in the overall Return Refund experiences provided by the platform
• Drive product solutions and strategies to align with business direction, resolve user pain points and...

Ready to Apply?

Submit your application today and join our talented team at Shopee Singapore Private Limited.