Processing Associate

Description

Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group.

• Quality Metrics
• Productivity

The Role

Managing personal work quality & delivery to meet or exceed the assigned targets for performance within their Skill Group, including:

• Customer Service scores/ratings
• Quality Metrics
• Productivity

Skills Group 1 Processor

A Processor in Skills Group 1 should be proficient in the following activities and effectively and accurately undertake this work as requested by the Market Lead or MSM.

• Auto ID issuance
• Basic midterm renewals
• Cert Holder Clean-Up - for small to mid-sized accounts
• Basic certificate renewal - for small to mid-sized accounts

Proficiency in these activities is supported by training in the following:

• Complet...

Ready to Apply?

Submit your application today and join our talented team at WTW.