Process & Performance Management Specialist

About UniUni

About the role

We are seeking a highly motivated Process & Performance Management Specialist to support the continuous improvement of UniUni’s last-mile delivery network. This role is responsible for developing operational standards, managing performance metrics, implementing quality control programs, and driving risk management initiatives across all delivery stations.

The ideal candidate will possess strong analytical skills, hands-on operational experience, and the ability to collaborate across regions to improve service quality, operational efficiency, and cost performance.

What you'll do

Process & SOP Management

• Develop and optimize SOPs covering inbound receiving, sorting, dispatching, delivery, exception handling, and returns.
• Ensure standardized operational processes are impleme...

Ready to Apply?

Submit your application today and join our talented team at UniUni.