Process Management Expert/ HR

• Support process mapping, analysis, and documentation activities


• Identify improvement areas and propose actionable solutions


• Ensure processes are followed up and compliance is maintained across teams


• Track and report process metrics and performance indicators


• Collaborate with stakeholders to gather requirements and implement enhancements


• Conduct as-is assessments to develop a clear understanding of current processes


• Identify pain points and opportunity areas, including potential benefits across different dimensions


• Support business and implementation teams throughout transformation and change management processes


• Document newly designed processes and customer journeys


• Facilitate business meetings and workshops at various stages of projects

• Bachelor's degree in a relevant field


• 2-5 years of experience in process management, pr...

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