Process Improvement Director- Retail Bank Operations

PNC
📍 Pittsburgh, PA, United States 💼 Full-time 🕒 Posted June 27, 2026

Job Description

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Process Improvement Director within PNC's Retail Bank Operations- OPEX (Operational Process Excellence) team, you will be based in Pittsburgh, PA, or Cleveland, OH, or Philadelphia, PA, or Dallas/Fort Worth, TX.

The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitiga...

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Job Details

  • Location Pittsburgh, PA
  • Job Type Full-time
  • Category other-general
  • Posted Date June 27, 2026
  • Application Deadline July 02, 2026