Process Improvement Analyst

Sagility
📍 Pavia, Iloilo, Philippines 💼 Full-time 🕒 Posted February 25, 2026

Job Description

Role Description

We are seeking a Process Improvement Analyst for a full-time, on-site position based in Iloilo. As a Process Improvement Analyst, you will be responsible for analyzing performance data and identifying key areas for improvement to enhance customer service.

Minimum Qualifications:

  • College degree (any field)
  • At least 1 year experience in a BPO setting
  • Quality Analyst experience is an advantage
  • Healthcare experience is a plus
  • With good communication, presentation, interpersonal and analytical skills

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Job Details

  • Location Pavia, Iloilo
  • Job Type Full-time
  • Category Finance
  • Posted Date February 25, 2026
  • Application Deadline April 06, 2026