Process Design Analyst

This position is involved in medium to large process reviews, applying skills and expertise in business process redesign and assisting with the implementation of the proposed changes.

Responsibilities:

• Manage medium-to-large scale feasibility studies, impact analysis, and/or projects and implementation assignments that involve defining user requirements, streamlining or re-engineering workflows, evaluating existing processes, and researching and recommending new systems/workflow processes to optimize efficiencies
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement
• Liaise with subject matter experts from various lines of business
• Assume the role of subject matter expert responsible for developing and guiding more junior team members. Team resource for question and answer support.
• Coordinate and facilitate post implementation project reviews as requ...

Ready to Apply?

Submit your application today and join our talented team at Company 81 - Manulife Data Services Inc..