Prisoner Custody Officer

Location: King’s Lynn, PE30 1PQ

Role

Prisoner Custody Officer (PCO) – Prisoner Escort Custody Services (PECS). Key responsibilities include escorting, supervising and ensuring the welfare of detainees during court proceedings and maintaining security.

Salary and working hours: £24,596 for 35 hours per week, rising to £25,555 from 1 September 2026, with clear progression up to £27,180 by Year 4. The role operates 24/6 on early and late shifts. Shift rota is provided 12 weeks in advance. Part‑time work may be considered across full working days.

Key Duties

• Escort detainees within court premises, to courtrooms, cells and other facilities.
• Supervise detainees during hearings to maintain safety and security.
• Manage sensitive situations and maintain strict confidentiality.
• Support detainee welfare, including access to food, drink and wellbeing checks.
• Monitor behaviour and respond ...

Ready to Apply?

Submit your application today and join our talented team at Serco.