Principal Web Conversion Optimization & Digital Customer Experience

**Principal Web Conversion Optimization & Digital Customer Experience**

**Date:** Jul 20, 2026

**Location(s):** Houston, TX, US, 77002

**Company:** NextEra Energy

**Requisition ID:** 96330

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

**Position Specific Description**

The **Principal, Web Conversion Optimization & Digital Customer Experience** is responsible for designing, delivering, and continuously improving the end-to-end customer experience through AI-enabled solutions, advanced web analytics, and data-informed insights. This role bridges customer journey strategy with digital measurement, transla...

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