Principal Software Engineer

Technical Leadership & Delivery Ownership

Own end-to-end technical delivery of complex software initiatives from requirements through production, ensuring quality, reliability, and predictable outcomes.

Lead AI-enabled and automation-focused solutions that support:Internal operational efficiency and scale within Customer SuccessServices

Customer-facing platforms and service offerings

Translate business problems and operational needs into well-structured technical designs, execution plans, and milestones.

Proactively identify risks, dependencies, and technical trade-offs; drive mitigation strategies.

Hands-On Engineering Excellence

Spend the majority of time as a hands-on engineer, including:Designing and building user-facing application layers  with strong attention to usability, performance, and reliability

Defining and consuming APIs in close collaboration with backend and platform teams

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