Principal Software Engineer, Customer Channels, Data & AI

CommBank
📍 Australia, New South Wales, Australia 💼 Full time 🕒 Posted July 25, 2026

Job Description

Principal Software Engineer, Customer Channels, Data & AI

Business Banking Technology

*Multiple Roles*

*Sydney & Melbourne locations*

  • Lead the technology strategy behind AI-enabled customer and banker experiences.
  • Shape the future of CRM, customer engagement and workflow platforms across Business Banking.
  • Influence engineering direction, platform strategy and technology investment at enterprise scale.

Do work that matters

At CommBank, we're transforming how customers and bankers connect across digital, assisted and AI-enabled channels.

The CRM & Banker Experience Platform sits at the centre of this transformation, providing the capabilities that power customer engagement, banker workflows and intelligent service experiences across Business Banking.

As a Principal Engineer, you'll help define the future architecture of these platforms while remaining...

Ready to Apply?

Submit your application today and join our talented team at CommBank.

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Job Details

  • Location Australia, New South Wales
  • Job Type Full time
  • Category Computer Occupations
  • Posted Date July 25, 2026
  • Application Deadline September 03, 2026