Principal Program Manager - CCaaS / SaaS (Account-Based)

Sprinklr

📍 Gurgaon, Haryana, India 💼 Full time 🕒 Posted June 30, 2026

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Job Description

Description
Key Responsibilities
Customer Leadership & Single Point of Contact
Act as the primary interface for customer leadership, ensuring clear communication and alignment
Build strong relationships with business and technology stakeholders
Represent the overall program status, risks, and value delivered in leadership forums
Program Coordination & Delivery Oversight
Coordinate across multiple workstreams, business units, and delivery teams
Ensure all projects are executed on time and aligned to agreed milestones
Participate in track-level calls to maintain close visibility on execution
Value Delivery & Business Alignment
Work closely with customer business teams to ensure solutions drive measurable business outcomes
Track and communicate value realization and...
            

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Job Details

Location Gurgaon, Haryana

Job Type Full time

Category Operations Specialties Managers

Posted Date June 30, 2026

Application Deadline August 09, 2026