Principal Delivery Success Manager (Toronto)

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Principal Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go‑live validation, and delivery oversight.

Principal DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high‑quality implementations.

This role works cross‑functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner‑led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delive...

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