Principal Customer Engineer (Openstack, Kubernetes)

The Principal Customer Engineer is a senior, customer-facing technical role within Customer Success, dedicated to a small portfolio of Mirantis’s most strategic accounts. The focus of the role is to become the trusted technical partner inside each customer — understanding their platform, their roadmap, and their operational reality in depth, and using that understanding to drive deeper product integration, sharper technical alignment, and measurably better outcomes on Mirantis software. You will work alongside a Technical Account Manager and the wider account team, complementing their commercial and delivery remit with hands-on technical depth.

Main Responsibilities

• Own the technical relationship with a small number of strategic customers (typically 5–8), acting as their primary technical point of contact across MOSK, MKE, k0rdent, and the broader Mirantis portfolio.<...