Principal Customer Engineer

Role Mission

To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed.

Objectives & Key Results

Deliver consulting-grade architecture assurance and outcomes for customers

* Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options

* Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased road...

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