Principal Conversation Designer

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.

Location: Hybrid, Bellevue, WA

Duration: 6 months, potential to extend.

What you'll be doing:

• Strategic & Design Leadership
• Drive conversation design strategy for AI and automated experiences.
• Define and evolve voice, tone, and personality guidelines aligned with T-Mobile’s brand.
• Leverage research, analytics, and usability insights to optimize conversational journeys.
• Create scal...

Ready to Apply?

Submit your application today and join our talented team at Blink.