Principal Associate, Process Manager- GPN

Capital One
📍 Riverwoods, Illinois, United States 💼 Full-time 🕒 Posted June 07, 2026

Job Description

Overview

Principal Associate, Process Manager- GPN

As a Principal Associate of Process Management, you will deliver flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time. 

Our team bridges technical teams, stakeholders, and users to ensure products are well-documented, efficient, and fully supported. We act as custodians of knowledge, blending technical writing, business analysis, and process management to create clear documentation, optimize workflows, and provide proactive user support.

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Job Details

  • Location Riverwoods, Illinois
  • Job Type Full-time
  • Category Other Management Occupations
  • Posted Date June 07, 2026
  • Application Deadline July 17, 2026