Princess Cruises Reservations Advisor

Princess Cruises
📍 Southampton, England, United Kingdom 💼 Full time 🕒 Posted June 27, 2026

Job Description

We take enormous pride from bringing to life Princess Cruises and as one of our Reservations Advisors, you will demonstrate a passion for our brand when talking to our guests and travel agent partners, providing exceptional customer service, enhancing guest experience, and delivering against sales & telephony targets.

Key Responsibilities Include:

  • Using your product knowledge and exceptional customer service skills to resolve queries both pre and post cruise via inbound calls.
  • Aiming to provide first-call resolution, delivering the desired outcome for guests and travel agent partners.
  • Building trusting relationships with guests and travel agent partners, proactively identifying itineraries and cruise products that best match their needs.
  • Converting enquiries into bookings by confidently recommending and selling cruise holidays, cabins, packages, and relevant products.
  • Managing cruise bookings from initial enquiry through to ...
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    Job Details

    • Location Southampton, England
    • Job Type Full time
    • Category Tour and Travel Guides
    • Posted Date June 27, 2026
    • Application Deadline August 06, 2026