Job Description
Premium Travel Counselor (Hybrid)
CDMX, Mexico(Hybrid)
**Job Description**
This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.
**Responsibilities**
**How will you make an impact in this role?**
+ Deliver world-class customer service in an in-bound, high-volume travel call servicing environment.
+ Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements.
+ Understan...
CDMX, Mexico(Hybrid)
**Job Description**
This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.
**Responsibilities**
**How will you make an impact in this role?**
+ Deliver world-class customer service in an in-bound, high-volume travel call servicing environment.
+ Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements.
+ Understan...
Ready to Apply?
Submit your application today and join our talented team at American Express.
Submit ApplicationJob Details
- Location Mexico City, Mexico
- Job Type Full-time
- Category other-general
- Posted Date July 27, 2026
- Application Deadline August 01, 2026