Premier care Representative - Senior

FedEx
📍 Mumbai, Maharashtra, India 💼 Full Time 🕒 Posted July 25, 2026

Job Description

We are seeking a results-driven professional with strong analytical acumen and proven decision-making capabilities. The ideal candidate will excel in planning, organizing, and presenting complex information with clarity, while demonstrating a proactive approach to problem-solving. This role requires balancing strategic foresight with operational execution to drive measurable outcomes. Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized Reporting

Grade : 7

Analytical Skills: Collect, interpret, and syn...

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Job Details

  • Location Mumbai, Maharashtra
  • Job Type Full Time
  • Category Information and Record Clerks
  • Posted Date July 25, 2026
  • Application Deadline September 03, 2026