Practice Manager, Professional Services

Practice Manager, Professional Services

Asa Practice Manager within Professional Services, you will handle aiding
Practice Directors/Regional PS Leaders with managing Professional Services. You
will be accountable for Cornerstone’s growing customer and partner base on the
design, implementation, and ongoing support of the full suite of products and
services. You will also manage and handle project or account escalations and
provide pre-sales support when needed. You will be responsible for ensuring on-time,
high-quality deliverables and high levels of client satisfaction. You will be
responsible for mentoring project team members in all facets of project governance
including developing project scope, timelines, budgets, and deliverable
schedules. You will also identify opportunities with existing customers for
additional services.