Practice Lead - Professional Services (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their million employees. Ready to make an impact from day one?

1. The Role Introduction: “The Role”

This role requires 3 days per week in the office and is based in Munich, Berlin, or Dublin.

Our Customer Experience team thrives on collaboration, working closely with teams across Personio to ensure that customer voices are at the heart of everything we do. We are dedicated to understanding and advocating for our customers, using data-driven insights to shape our customer experience strategies and influence what we build.

As Practice Lead for Professional Services, you'll architect the frameworks, playbooks, and standards that define how we deliver...