Policy Services Associate: SLA-Driven Ops & Quality

AIA Shared Services

📍 cyberjaya, selangor, Malaysia 💼 Full-time 🕒 Posted June 20, 2026

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Job Description

AIA Shared Services in Cyberjaya is seeking Associates to handle customer and internal requests, ensuring adherence to service level agreements (SLA) and high-quality service delivery. Candidates will support digital transformation initiatives and participate in operational tasks assigned by management. 
The ideal candidate will manage cases effectively, maintain accuracy in all transactions, and participate in continuous training for skill development. 
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Job Details

Location cyberjaya, selangor
Job Type Full-time
Category Legal
Posted Date June 20, 2026
Application Deadline July 30, 2026