Policy retention specialist – personal lines

Santam Insurance
📍 johannesburg, gauteng, South-Africa 💼 Full-time 🕒 Posted July 04, 2026

Job Description

A leading insurance provider is seeking a Retention Consultant in Johannesburg to minimize policy cancellations and enhance client retention. The successful candidate will apply advanced negotiation techniques and have a strong knowledge of Personal Lines insurance. Key responsibilities include engaging with clients, providing expert advice, and implementing tailored retention strategies. A minimum of 3 years' experience in short-term insurance is required, along with relevant qualifications. Join us to help shape the future of insurance while delivering excellent client service.
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Job Details

  • Location johannesburg, gauteng
  • Job Type Full-time
  • Category Other-General
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026