Policy Admin Senior Specialist

Manulife

📍 Makati, Metro Manila, Philippines 💼 Full time 🕒 Posted June 24, 2026

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Job Description

The Policy Admin Specialist provides administrative support to internal and external customers (policyholders, partners and distributors) who request policy admin-related transactions and inquiries. Ensures that customer transactions are done within turnaround time (TAT). 
The main role includes handling and processing of after-sales transactions, providing resolution to any issues/discrepancies that may arise related to policy changes and adhering to established procedures and policies set by the Company. Additionally, the role may also support other policy admin-related transactions, such as training and customer retention transactions and inquiries.
Position Responsibilities: 
Handling of company initiated and client-initiated policy change requests such as preparation of documents and certifications, Review and preparation of reports, unit-linked related transactions, and others. 
Handling of client-initiated conservation related requests or pro...
            

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Job Details

Location Makati, Metro Manila
Job Type Full time
Category Secretaries and Administrative Assistants
Posted Date June 24, 2026
Application Deadline August 03, 2026