Job Description
The Policy Admin Specialist provides administrative support to internal and external customers (policyholders, partners and distributors) who request policy admin-related transactions and inquiries. Ensures that customer transactions are done within turnaround time (TAT).
The main role includes handling and processing of after-sales transactions, providing resolution to any issues/discrepancies that may arise related to policy changes and adhering to established procedures and policies set by the Company. Additionally, the role may also support other policy admin-related transactions, such as training and customer retention transactions and inquiries.
**Position Responsibilities:**
+ Handling of company initiated and client-initiated policy change requests such as preparation of documents and certifications, Review and preparation of reports, unit-linked related transactions, and others.
+ Handling of client-initiated conservation related requests or proce...
The main role includes handling and processing of after-sales transactions, providing resolution to any issues/discrepancies that may arise related to policy changes and adhering to established procedures and policies set by the Company. Additionally, the role may also support other policy admin-related transactions, such as training and customer retention transactions and inquiries.
**Position Responsibilities:**
+ Handling of company initiated and client-initiated policy change requests such as preparation of documents and certifications, Review and preparation of reports, unit-linked related transactions, and others.
+ Handling of client-initiated conservation related requests or proce...
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Submit ApplicationJob Details
- Location Makati City, Philippines
- Job Type Full-time
- Category other-general
- Posted Date June 22, 2026
- Application Deadline June 29, 2026