Platform Support DBA III

Guidewire
📍 Madrid, Community of Madrid, Spain 💼 Full-time 🕒 Posted February 27, 2026

Job Description

Responsibilities:

  • Function as a primary contact to research, address, and promptly fulfill Database requests and resolve cases in adherence to team standards, thereby ensuring we meet and exceed customer satisfaction.
  • Provide support for the Oracle, Microsoft SQL Server and Aurora (MySQL/PostgreSQL) production and non-production databases.
  • Document and maintain technical articles, including troubleshooting guides, knowledge base articles, and runbooks, in order to meet objectives for customer request fulfillment and issue resolution. 
  • Develop and maintain in-depth knowledge of our database through company-sponsored training and experience 
  • Assist in daily administration activities including setup, configuration and monitoring of databases to ensure backups, availability and performance are all maintained to the highest standards.
  • Tuning, troubleshooting and production support for database environments deployed in multi-A...
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    Job Details

    • Location Madrid, Community of Madrid
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 27, 2026
    • Application Deadline April 08, 2026