Personal Care Specialist - 12 Month Contract

Primary Duties and Responsibilities

• Serve as the consistent and expert primary contact for patients, guiding and supporting them through reimbursement, copay management, and pharmacy coordination across all phases of their medication journey.
• Communicate directly with patients to gather information, educate on program services (including injection training, pharmacy options, and coverage support), and empower patients to navigate their therapy.
• Coordinate and maintain prescription coverage and renewals, interacting regularly with pharmacies, insurance companies, and other partners to resolve obstacles and ensure timely access to medication.
• Collaborate with Field Case Managers (FCMs) and the broader care network to deliver seamless onboarding and ongoing patient support.
• Adapt services for diverse clinic and pharmacy models, connecting with preferred pharmacy teams and biologic coordinators as required by territory.

Ready to Apply?

Submit your application today and join our talented team at Cencora.

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