Performance Manager - Automotive Refinish

Performance Manager – Customer Success The Performance Manager maintains strong customer satisfaction and retention of Axalta's customers within a territory. The role is remote-based in the United States and requires travel of more than 50% of the time. Key Responsibilities Act as the primary point of contact for identified customers and build strong, collaborative relationships. Provide high-level dedicated customer support with frequent face‐to‐face visits. Perform shop audits to ensure equipment is in good working condition, products are used correctly, and SOPs are compliant. Analyze cost and productivity KPIs and review data with customer management. Manage budget for each center and ensure monthly costs remain within allotted parameters. Collaborate with the servicing distribution partner (jobber) to ensure proper support and inventory levels are maintained. Identify and advise on process improvements to alleviate roadblocks facing the customer. Maintain an organized comm...

Ready to Apply?

Submit your application today and join our talented team at 2350 Axalta Coating Systems.