People Services Advisor (HR Operation)

Job Description:

-- Key responsibilities:
Provides employees, managers and HR Business Partners exceptional standards of customer services across a wide range of HR activities and processes
Ensures standardised HR processes are effectively implemented and services are delivered in a consistent and common way across different markets
Provides service related activities including Workday data entry, HR document management, updates to internal tools and databases, responding digitally to a wide variety of employee queries
Monitors the completion of queries from markets and continually identifies opportunities to improve processes and services against Service Level Agreements, reviewing your own performance on a regular basis and in collaboration with the team
Collaborates with other administrators within your team to deliver KPIs and high-quality services that are compliant with global standards and meet business expectations
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