PBX Operator

**Job Summary and Responsibilities**

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems.

Daily, you will demonstrate behavior consistent with the Core Values, supporting our hospital's strategic plan and quality improvement initiatives. You will manage calls, operate the switchboard, respond to emergencies, and monitor security systems, ensuring seamless and secure communication.

Success in this role requires exceptional communication, calm under pressure, a commitment to service excellence, and dedication to the hospital's mission and values.

+ Knows location of equipment, passwords, and is able to login/out as necessary.
+ Follows protocol for rebooting as needed
+ Effectively utilizes computer based telephony system for all call processing (other than down time scenarios)
+ Accepts incoming calls, directing them to the proper departments with care and efficiency. Als...

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