PBTB | Senior Manager, Claims

Prudential plc

📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 💼 Full time 🕒 Posted June 26, 2026

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Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Purpose:
Oversee end-to-end claims management across multiple portfolios, ensuring timely, fair and compliant claims decisions while optimising cost efficiency and customer experience.
Key Accountabilities:
Oversee inpatient/outpatient medical reimbursement, personal accident and allowance claims to ensure accurate and timely assessment based on certificate terms 
Manage high-value and complex claims (death, TPD, critical illness), ensuring consistent decisions aligned with u...
            

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Job Details

Location Kuala Lumpur, Federal Territory of Kuala Lumpur
Job Type Full time
Category Operations Specialties Managers
Posted Date June 26, 2026
Application Deadline August 05, 2026