Payroll Solutions Implementation Leader

Job Role: Project & Customer Experience Manager

Preferred Experience- Payroll implementations & handling clients

Location: Pune

Work Mode: 100% Onsite

Role Overview

The Project & Customer Experience Manager will be responsible for the end-to-end program set up while ensuring a seamless, high-quality experience for clients across all touch points. This role

requires strong project governance, relationship management, analytical thinking, and

cross-functional coordination to ensure successful outcomes and long-term customer satisfaction.

● Program Setup: Lead kick-off meetings and customer onboarding by collaborating with

internal teams, clients, and local partners. Create and manage project plans for multi-country

solution rollout.

● Project & Client Management: Coordinate project streams, suppo...

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