Payroll Operations Manager

The Payroll Operations Manager is responsible for the end-to-end multi-country payroll service delivery through the Payroll Central India (PCI). This position will be directly managing and responsible for the output of country-grouped processing pods, consisting of pod Leads, Processors & Administration team members, working as part of a scalable operation to ensure the accurate and timely payroll processing of all countries serviced through the PCI.

The incumbent is responsible for ensuring quality control and compliance of payroll provision, underpinned by strict SLA/KPI service measures that ensure accuracy, efficiency and customer satisfaction. Will lead and manage all PCI Team members, ensuring they are appropriately trained and developed for continuous improvement across the different levels of processing competency with an ongoing focus on business continuity through cross coverage to ensure the demands of the PCI payment cycles are always met.

The Payroll Oper...

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